WIPA Services

Work Incentives Planning & Assistance (WIPA)

Essential Employment Supports

The vaACCSES - WIPA project provides Community Work Incentives Counselors and Benefits Specialists to provide all SSA disability beneficiaries (including transition-to-work aged youth) with access to benefits planning and assistance services. The ultimate goal of the WIPA project is to assist SSA's beneficiaries with disabilities in meeting their employment goals.

You may be interested in the services of a WIPA Benefits Specialist if you are an SSI or SSDI beneficiary and WISA services if you are a DARS client and you:

  • Plan to start or return to work or plan to start your own business,
  • Plan to accept or seek a higher paying job,
  • Are concerned about stopping work,
  • Have questions about the Ticket to Work or need a referral to an Employment Network, or
  • Have other questions about how work will impact your disability benefits.

WIPA Work Incentives Planning and Assistance Services are free to beneficiaries - FREE!


Specific Services Offered to SSDI/SSI Beneficiaries:

  • Information and referral  -  no referral to WIPA/CWIC counselors is necessary.  
  • Problem solving and advocacy
  • Benefits Analysis 
  • Benefits Planning
  • Advisement
  • Benefits assistance
  • Support planning
  • Benefits Case Management


Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) were designed to provide income and support to individuals who are not capable of self-sufficiency due to disability. Fear of losing cash benefits, as well as medical coverage under Medicaid or Medicare, often persuades beneficiaries to severely limit their employment participation and earnings or, more commonly, not enter the labor force at all.

The Ticket to Work and Work Incentives Improvement Act of 1999 (PL 106-170) attempts to remove many of these barriers to employment by enhancing work incentives and by making information about incentives more readily available to beneficiaries.

As a result of this law, the Social Security Administration (SSA) established a community-based benefits planning and assistance program to provide accurate information on work incentives to SSA beneficiaries. Community Work Incentive Counselors (CWIC) provide these community-based services.  SSA has established a program of cooperative agreements to entities across the nation.

The vaACCSES WIPA Project is one of these community-based programs under a cooperative agreement with SSA.  The vaACCSES WIPA Project provides benefits counseling and assistance, and conducts ongoing outreach efforts to inform beneficiaries of available work incentives.

WIPA Roles and Responsibilities:

  • Deliver benefits and work incentives planning and assistance to anyone who is receiving benefits and want to work, are working, in a training program, or have a job offer pending.  
  • Conduct outreach to disabled beneficiaries regarding available programs and incentives
  • Prepare and disseminate information explaining such programs
  • Work collaboratively with other federal, State, and private agencies and nonprofit organizations that serve beneficiaries with disabilities 

Call any of the numbers listed below for WIPA services in Virginia

Northern Virginia –
Marilyn Morrison, Project Coordinator – 571-339-1305; 
Independent Cities: Arlington, Alexandria, Fairfax City, Falls Church, Leesburg, Mannasas, Manassas Park,
Counties: - Arlington County, Fairfax County, Loudoun, Prince William, Clarke, Frederick, Warren, Shenandoah

Richmond - Central Virginia -
Beth Kirchner - - 703-655-4075
Colonial Heights, Colonial Beach, Fredericksburg, Danville, South Boston, Farmville areas.  
Independent Cities – Fredericksburg, City of Richmond, Charlottesville, Colonial Heights, Hopewell, Petersburg,
Counties – Albemarle, Amherst, Buckingham, Chesterfield, Culpeper, Fauquier, Fluvanna, Goochland, Green, Hanover, Henrico, Louisa, Madison, Nelson, Orange,  Rappahannock, Spotsylvania, Stafford

Greater Roanoke/Lynchburg Area/SW Virginia -
Missy Crawford-Smith - 703-203-4657

Independent Cities Bedford City, Clifton Forge, Covington, Lynchburg, Martinsville, Radford, Roanoke City, Salem 
Counties – Alleghany, Bedford County, Botetourt, Carroll, Craig, Floyd, Giles, Franklin, Henry Montgomery, Patrick, Pulaski

Far Southwest Virginia 
Teresa Mullins - 276-325-0482 or 276-275-3710 cell -
Independent cities – Bristol, Galax, Norton
Counties – Bland, Buchanan, Dickenson, Grayson, Lee, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe, Franklin, Henry, Patrick, Carroll

CWIC - Central Virginia - WIPA
Bill McDowell
(757) 320-8293

Not sure who to call? Area not listed above?  vaACCSES serves the areas listed below.   
Call 1-571-339-1305 for information and referral or email: or

If you have general questions regarding your benefits you can also call the Ticket to Work Help line at:

1-866-968-7842/ TTY: 1-866-833-2967

Serving the counties of — Albemarle, Allegheny, Amherst, Arlington, Augusta, Bath, Bedford, Bland, Botetourt, Buchanan, Buckingham, Carroll, Chesterfield, Clarke, Craig, Culpepper, Dickinson, Fairfax, Falls Church, Fauquier, Floyd, Fluvanna, Franklin, Frederick, Galax, Giles, Goochland, Grayson, Greene, Hanover, Henrico, Henry, Highland, Lee, Loudon, Louisa, Madison, Montgomery, Nelson, Orange, Page, Patrick, Powhatan, Prince George, Prince William, Pulaski, Rappahannock, Roanoke, Rockbridge, Rockingham, Russell, Scott, Shenandoah, Smyth, Spotsylvania, Stafford, Tazewell, Warren, Washington, Wise, and Wythe.

Serving the cities of — Alexandria, Bedford, Bristol, Buena Vista, Charlottesville, Clifton Forge, Colonial Heights, Covington, Fairfax, Falls Church, Fredericksburg, Galax, Harrisonburg, Hopewell, Lexington, Lynchburg, Manassas, Manassas Park, Martinsville, Norton, Petersburg, Radford, Richmond City, Roanoke City, Salem, Staunton, Waynesboro, and Winchester. Chesapeake, Danville, Emporia, Franklin, South Boston,

Resources and Links - WIPA

This website page information and publication was made possible through a cooperative agreement with the Social Security Administration. The contents of the this website page and all publications are the sole responsibility of vaACCSES and do not represent the official view of the Social Security Administration